vz-0099 - Emergency Maintenance

Title vz-0099 - Emergency Maintenance
Body

We are currently experiencing problems with vz-0099. During this activity, all the containers which are related to this node will be unreachable or experience service issues. Technicians are actively trying to solve this issue, sorry for the inconvenience caused.

Planned
Affected Time Start 2018-10-05 13:04
Affected Time End 2018-10-06 04:18
Affected Services Cloud VPS Linux

Updates

14 days ago

All VPS from vz-0099 has been migrated to new host.We have verified all containers and they are up and working fine. If there are any issues with the container due to this migration task, please contact us.

Thank you for your continued patience.

14 days ago

Vm's migration is completed successfully and we are verifying the containers status.

14 days ago

The migration of VM's is continuing successfully. By now, 90% of restoration job is completed.

14 days ago

The migration of VM's is continuing successfully. By now, 55% of restoration job is completed.

14 days ago

The migration of VM's is continuing. By now, 35% of restoration job is completed and a few VM's are back to production. Work will continue on migrating the remaining VM's and we expect this will complete within tonight.

14 days ago

Work is still on-going regarding migrating VM's to the new node.

14 days ago

We have installed a new server to host the sites and services on and our technicians are currently migrating all VM's.

The migration is expected to complete overnight

We wish to apologize for the inconvenience caused by this issue and wish to reassure Customers that every effort has been made to resume service on this server as quickly as possible.

14 days ago

Unfortunately we are not able to bring the node back up due to hardware related failures. Technicians are currently working with the highest priority to set up a new node and migrate all affected VMs to the new. Thanks for your patience and once again sorry for the inconvenience this is causing.

14 days ago

We are looking at alternative methods to get the services online to reduce further downtime. Further updates to follow.

14 days ago

Our technicians are working hard to bring the services back online at the earliest. Please monitor this page for further updates.

14 days ago

We are striving to resolve the issue with utmost priority. Thanks for your patience. More updates to follow.

14 days ago

Our technicians are still working on resolving this issue. There's currently no set estimated time. Thanks for your patience and once again sorry for all the inconvenience. More updates will follow.