Shared windows web servers - shww-00xx

Title Shared windows web servers - shww-00xx
Body

Current servers down:

shww-0054

If your website is hosted on this server you will currently not be able to access the website.

Other servers that could be affected with accessibility issues:

shww-00xx

If you face any connectivity issue to your site on these servers, it does not mean that other site visitors is facing the same issue, for example your customers or other visitors can still access your site. Some filtering is in place.

Planned
Affected Time Start 2019-10-10 19:30
Affected Time End (not set)
Affected Services Webhotel Windows

Updates

8 days ago

Issues have now been resolved. We will still continue our monitoring and will apply improvements that will not affect your website.

8 days ago

We now see that the services is running as expected. If you can not reach your website it will come up shortly

8 days ago

We have now located the issue and have implemented some changes. We are currently monitoring the status and so far it looks promising with no errors identified.

8 days ago

We have identified some network issues that we are currently investigating with vendors and our technical teams. Troubleshooting will continue 24/7 until we have resolved this matter.

8 days ago

The issue is large and complex and we have all available resources working on this as we speak. We are still investigating the available solutions.

9 days ago

Investigation of the different available solutions is still ongoing.

9 days ago

We have identified the source of the issues and are now reviewing different solutions for resolving the issues.

9 days ago

Updated the Title and description. It describes the extent of the problem more specifically now.

We are currently working with this under high priority. Both with internal technical teams and vendors.

9 days ago

Services are continually being restored but services based on SHWW-0054 are still affected. We will update further regularly and apologise for the continued interruption.

9 days ago

Most of the impacted services have been restored. We are working on the remaining ones with high priority.

9 days ago

We have identified the cause of the issue and are working towards a resolution.