ECS Onapp Control Panel and Hypervisor Upgrade

Title ECS Onapp Control Panel and Hypervisor Upgrade
Body

We are performing the Onapp control panel and hypervisor upgrade. After the upgrade we will have a newer version of Onapp and Xen with improved features and enhancements.

During the upgrade process the control panel will not be accessible and the VM services will be affected.

We will keep you posted with further updates on this task.

Planned
Affected Time Start 2020-02-13 20:00
Affected Time End 2020-02-15 04:00
Affected Services Elastic Cloud Server

Updates

10 days ago

All the VM's are powered on and online. The services should be running fine now.

Please free to contact us if you need any assistance.

10 days ago

Most of the VM's are online now. We're still working on the other VM's those are powered off.

10 days ago

The maintenance is now complete and all the HV's are online now. The VSs should function as normal and also their services.

We can see some of the VS's Are not started automatically. We are starting the stopped VM's manually

10 days ago

The maintenance is now complete and all the HV's are online now. The VSs should function as normal and also their services.

We will continue to monitor the operations and meanwhile if you face any problem please feel free to contact.

10 days ago

Some of the HVs are back online after the reboot. The others are being rebooted. Further updates to follow.

11 days ago

The HV reboots are still going on. Further updates to follow.

11 days ago

We're starting to update the HV's one by one and reboot them. The VM services will be affected during the update.

11 days ago

Our Technicians are still working on it .we will post further updates here

11 days ago

Our Technicians are still working on it .we will post further updates here

11 days ago

Our senior technicians are working on it ,we will keep updating the status here

11 days ago

We regret for the inconvenience caused, we noticed there there few VM's are having starting issues , we are working on it on High Priority , we will keep updating here

11 days ago

So far we've updated and rebooted these HV's [hv-01 to hv-11, hv-21, hv-22, hv-25].

All the VM's running on these HV's are online. We will patch and reboot other HV's tonight.

11 days ago

Due to some inconsistency on the hypervisors the update is taking longer than usual. So we're still working on them.

We will keep you posted.

12 days ago

We're done with the control panel upgrade. We're going to update and reboot all the hypervisors. All the VM services will be affected during the mentioned time window.

Will keep the updates posted here.

12 days ago

We might start the work few hours before than the scheduled window on the Control Panel. So CP won't be accessible.

However there won't be any interruption to the VS running on HV's and there is no change on the maintenance window for Hypervisors.