Issues with Shared Web Linux

Title Issues with Shared Web Linux
Body

We are currently experiencing some issues with our Shared Web Linux service(Web Unlimited Plus and Web Start Plus) resulting in some websites becoming unreachable sometimes.

We are working on resolving these issues as soon as possible.

Planned
Affected Time Start 2020-02-13 11:00
Affected Time End 2020-02-13 20:30
Affected Services Webhotel Linux

Updates

12 days ago

All issues have been resolved.

12 days ago

All services are now back to normal. We are monitoring it further.

12 days ago

There has been progress in our investigation and the issue is now confined to only one shwl server. Further investigation underway.

12 days ago

Investigation of the different available solutions is still ongoing.

12 days ago

we are still working on this issue and will update here regularly.